Shineice Coleman

Shineice Coleman is a Healthcare Administrator and Operations Director with over 14 years of experience in the medical field. She brings specialized expertise in healthcare operations, supported by a strong foundation in medical coding, clinical documentation, and data integrity.

In her role, Shineice supports the development, implementation, and management of organizational programs, with a focus on compliance, operational efficiency, and high-quality patient care. She holds a Bachelor's degree in Healthcare Administration and Analytics, equipping her with advanced knowledge in health system informatics, healthcare data management, and performance reporting.

Her professional experience includes managing healthcare data systems, optimizing documentation workflows, and supporting revenue cycle and operational processes to ensure accurate and compliant reporting. Shineice specializes in educating and training behavioral health and substance use disorder providers on clinical documentation requirements. She is dedicated to strengthening organizational practices that support accurate coding, reliable statistical reporting, and improved clinical outcomes.

Shineice has a strong working knowledge of DSM-5 and ASAM Criteria and their application in behavioral health and substance use disorder treatment settings. She is well-versed in federal regulations and industry standards, including HEDIS, HIPAA, CMS, The Joint Commission (JCO), AHA, AMA, and NIH guidelines. This comprehensive expertise enables her to effectively lead operations, maintain regulatory compliance, and uphold program integrity.

As an Operations Director, Shineice is committed to bridging the gap between clinical care and data accuracy, empowering providers, strengthening systems, and ensuring the delivery of high-quality, compliant, and patient-centered behavioral health services.