Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website, content, and services offered by Journey To Prosperity Mental Health LLC ("Journey To Prosperity," "we," "our," or "us"). By accessing or using our website or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the site or services.

The content on our website is provided for general informational purposes only. It is not intended as, and does not constitute, medical, psychiatric, psychological, or other professional advice, diagnosis, or treatment. You should always seek the advice of a qualified licensed clinician with any questions about a medical or mental health condition. Reliance on any information on this website is solely at your own risk.

Our website and contact channels are not monitored 24 hours a day and are not suitable for emergencies. If you are experiencing a mental health crisis, having thoughts of suicide or self-harm, or believe you or someone else is in danger, call or text 988, dial 911, or go to the nearest emergency room.

Use of this website does not create a clinician-patient relationship between you and Journey To Prosperity Mental Health LLC. A treatment relationship is only established after intake, completion of required documentation, verification of eligibility, and acceptance into our program by a licensed clinician. Services are provided to adults who meet medical necessity criteria for the level of care offered, subject to availability and applicable law.

Appointment requests submitted through our site are not confirmed until you receive confirmation from our team. Cancellation, no-show, and attendance policies for clients enrolled in our Partial Hospitalization Program are described in your admission agreement and program handbook.

Coverage for services depends on your individual insurance plan. You are responsible for understanding your benefits, including copays, coinsurance, deductibles, and any out-of-network charges. Fees, billing terms, and payment responsibilities are described in your financial agreement provided at intake.

You agree not to use the website to:

• Violate any applicable federal, state, or local law or regulation.
• Submit false, misleading, or fraudulent information.
• Transmit any material that is unlawful, harassing, defamatory, obscene, or otherwise objectionable.
• Upload or transmit viruses, malware, or any code intended to interfere with the operation of the site.
• Attempt to gain unauthorized access to our systems, accounts, or related infrastructure.
• Use automated means to scrape, copy, or harvest content from the website.

All content on this website, including text, graphics, logos, images, and design, is the property of Journey To Prosperity Mental Health LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent, except for personal, non-commercial use.

Our website may include links to third-party websites and resources for your convenience. We do not endorse, control, or assume responsibility for the content, policies, or practices of any third-party websites, and your use of such sites is at your own risk.

The website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by law, Journey To Prosperity Mental Health LLC, its owners, officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of your use of, or inability to use, the website or its content. Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to defend, indemnify, and hold harmless Journey To Prosperity Mental Health LLC and its affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees, including reasonable attorneys' fees, arising out of or relating to your violation of these Terms or your use of the website.

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms or the website shall be brought exclusively in the state or federal courts located in Virginia, and you consent to the personal jurisdiction of such courts.

We may revise these Terms from time to time at our sole discretion. The revised Terms will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Questions about these Terms may be directed to us at (804) 555-0123 or through our contact form.